Shipping policy

Last updated: October 6, 2026

WoofNexa currently ships to customers within the United States only.

Processing Times

Orders are normally processed within 1–3 business days after payment is confirmed. Processing may take longer during holidays, promotions, or periods of high order volume.

Shipping Times

After processing, orders typically take 6–9 business days in transit.

The estimated total delivery time is 7–12 business days, including processing and transit.

Delivery estimates are estimates and are not guaranteed. Actual delivery times may vary depending on carrier service, inventory availability, weather conditions, holidays, or other unforeseen circumstances outside our control.

Tracking

Tracking information will be provided when available after your order has shipped.

Shipping Charges

Standard U.S. shipping is free. No shipping charge will be added for standard delivery to U.S. addresses.

Incorrect Shipping Address

Please make sure your shipping address is correct when placing your order. If you need to change your address, contact us as soon as possible at support@woofnexa.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us at support@woofnexa.com with your order number and relevant details so we can assist you.

Contact

WoofNexa
Email: support@woofnexa.com