Shipping policy

Shipping Policy

Last updated: September 18, 2026

WoofNexa currently ships to customers within the United States only.

Processing Times
Orders are normally processed within 1–3 business days after payment is confirmed. Processing may take longer during holidays, promotions, or periods of high order volume.

Shipping Times
Available shipping methods, estimated delivery times, and shipping charges are displayed at checkout before you complete your purchase.

Delivery estimates are estimates and are not guaranteed. Delays can occur due to carriers, weather, holidays, or circumstances outside our control.

Tracking
Tracking information will be provided when available after your order has shipped.

Shipping Charges
Any applicable shipping charges will be displayed at checkout before payment.

Incorrect Shipping Address
Please make sure your shipping address is correct when placing your order. If you need to change your address, contact us as soon as possible at woofnexa.store@gmail.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost, Delayed, or Damaged Packages
If your package is lost, significantly delayed, or arrives damaged, please contact us at woofnexa.store@gmail.com with your order number and relevant details so we can assist you.

Contact
WoofNexa
Email: woofnexa.store@gmail.com