Shipping Policy
Shipping Policy
Last updated: September 30, 2026
WoofNexa currently ships orders to customers in the United States. Free standard shipping is available on all U.S. orders. Delivery estimates are shown at checkout before you complete your purchase.
Order Processing & Delivery Times
For U.S. orders, please allow 1–3 business days for processing, followed by 6–9 business days in transit.
Your estimated total delivery time is 7–12 business days.
Delivery times are estimates and may vary depending on carrier service, inventory availability, weather, and other unforeseen factors. Orders are not normally processed on weekends or public holidays.
Tracking
When tracking is available for your shipping method, we will provide tracking information after your order has been dispatched.
Shipping Costs
Standard shipping to U.S. destinations is free. Any shipping option with an additional charge, if offered, will be displayed at checkout before payment.
Address Accuracy
Please make sure your U.S. shipping address is correct before completing your order. If you need to correct an address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Lost, Delayed, or Damaged Shipments
If your shipment is delayed, appears lost, or arrives damaged, contact us at support@woofnexa.com with your order number. We will assist with the appropriate next steps.
Contact
WoofNexa
40 Εκκλησιών 14, 661 00 Δράμα, Greece
Email: support@woofnexa.com
