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Shipping Policy

Shipping Policy

Last updated: September 30, 2026

WoofNexa currently ships orders to customers in the United States. Free standard shipping is available on all U.S. orders. Delivery estimates are shown at checkout before you complete your purchase.

Order Processing & Delivery Times

For U.S. orders, please allow 1–3 business days for processing, followed by 6–9 business days in transit.

Your estimated total delivery time is 7–12 business days.

Delivery times are estimates and may vary depending on carrier service, inventory availability, weather, and other unforeseen factors. Orders are not normally processed on weekends or public holidays.

Tracking

When tracking is available for your shipping method, we will provide tracking information after your order has been dispatched.

Shipping Costs

Standard shipping to U.S. destinations is free. Any shipping option with an additional charge, if offered, will be displayed at checkout before payment.

Address Accuracy

Please make sure your U.S. shipping address is correct before completing your order. If you need to correct an address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost, Delayed, or Damaged Shipments

If your shipment is delayed, appears lost, or arrives damaged, contact us at support@woofnexa.com with your order number. We will assist with the appropriate next steps.

Contact

WoofNexa
40 Εκκλησιών 14, 661 00 Δράμα, Greece
Email: support@woofnexa.com